Last Updated – 09.02.2021
We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit , or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 14 days of the purchase date.All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging and mail your return to the following address:
AESU (Shohko Yamamoto-Mooren), Hebbergweg 8, 70771 Leinfelden-Echterdingen, Germany
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow us at least 5 days from the receipt of your item to process your return.
EXCEPTIONS
For defective or damaged products, please contact us for a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us.
Contact Info : Info@aesu.eu