§1 Customer Information
The following General Terms and Conditions (GTC) govern the contractual relationship between Aesu and consumers who purchase goods through our shop. The contract language is German.
§2 Conclusion of Contract
(1) The offers on the internet represent a non-binding invitation to you to buy goods.
(2) You can place one or more products in the shopping basket. In the course of the ordering process, you enter your data and wishes regarding the method of payment, delivery modalities, etc. Only when you click on the order button do you make a binding offer to conclude a purchase contract. You can also place a binding order by telephone or fax.
(3) With the confirmation of receipt sent immediately by e-mail or fax, the acceptance of your offer is also declared, and the purchase contract is thus concluded. In the case of an order placed by telephone, the purchase contract is concluded if we accept your offer immediately. If the offer is not accepted immediately, you are no longer bound by it.
§3 Customer information: Storage of the contract text
Your order with details of the concluded contract (e.g. type of product, price etc.) will be stored by us. We will send you the general terms and conditions, but you can also access the general terms and conditions at any time after conclusion of the contract via our website. As a registered customer, you can access your past orders via the customer log-in area (Login).
§4 Customer information: Correction notice
You can correct your entries at any time before placing the order by pressing the delete key. We will inform you about further correction options on the way through the ordering process. You can also exit the ordering process completely at any time by closing the browser window.
§5 Legal liability for defects
There are statutory rights of liability for defects for our goods.
§ 6 Online dispute resolution
The EU Commission provides a platform for out-of-court dispute resolution. This gives consumers the opportunity to first resolve disputes in connection with their online order out of court. You can find the dispute resolution platform here: https://ec.europa.eu/consumers/odr/